All orders will be shipped from the UK by Royal Mail. We aim to despatch all orders the same day we receive them. UK orders less than £10: Delivery charge – £1.95. The orders will be shipped via Royal Mail; delivery usually takes 2–5 working days from dispatch. This is a non-tracked service. UK orders £10–£15: Delivery charge – FREE. The orders will be shipped via Royal Mail, delivery usually takes 2–5 working days from dispatch. This is a non-tracked service. UK orders £15 and over: Delivery charge – FREE. The orders will be shipped via Royal Mail 48, delivery usually takes 2–5 working days from dispatch. We provide a tracking number for these orders.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

We have got lots of personalised diaries and planners. All options are outlined on the product page, so look out for customisation options there.

You can contact us through our contact page! We will be happy to assist you.